Privacy Policy

1. Introduction

Welcome to Ziforquc ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at ziforquc.com and use our services.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our website.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address
• Account Information: Username, password, and account preferences
• Payment Information: Credit card details, billing address, and transaction history
• Demographic Information: Age range, gender, and general location
• Communications: Messages sent through our contact forms, customer service interactions, and newsletter subscriptions

2.2 Non-Personal Information

We automatically collect certain non-personal information:

• Device Information: IP address, browser type, operating system, and device identifiers
• Usage Data: Pages visited, time spent on pages, links clicked, and referring websites
• Location Data: General geographic location based on IP address
• Cookies and Tracking: Information collected through cookies, web beacons, and similar technologies

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Service Provision

• Process orders and transactions
• Provide customer support and respond to inquiries
• Deliver products and services you request
• Manage your account and preferences

3.2 Communication

• Send order confirmations and shipping notifications
• Provide newsletters and marketing communications (with your consent)
• Send important updates about our services or policies
• Respond to customer service requests

3.3 Business Operations

• Improve our website and services
• Analyze usage patterns and trends
• Prevent fraud and enhance security
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Payment processing
• Shipping and logistics
• Email marketing services
• Website analytics
• Customer support

4.2 Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or illegal activities
• Enforce our terms of service

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to this Privacy Policy.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: All sensitive data is encrypted during transmission using SSL/TLS protocols
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Audits: Periodic security assessments and vulnerability testing
• Secure Storage: Data stored on secure servers with appropriate safeguards
• Staff Training: Regular privacy and security training for our employees

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but commit to promptly addressing any security incidents.

6. Your Rights and Choices

You have the following rights regarding your personal information:

6.1 Access and Correction

• Request access to your personal information
• Update or correct inaccurate information
• Request deletion of your personal information

6.2 Communication Preferences

• Opt-out of marketing emails by clicking the unsubscribe link
• Adjust your communication preferences in your account settings
• Contact us directly to update your preferences

6.3 Cookie Management

• Manage cookie preferences through our cookie banner
• Adjust browser settings to block or delete cookies
• Note that disabling cookies may affect website functionality

7. Children's Privacy

Our website is designed for parents and guardians purchasing children's clothing. We do not knowingly collect personal information from children under 13 years of age without parental consent.

If we become aware that we have collected personal information from a child under 13 without proper consent, we will take steps to delete such information promptly.

Parents and guardians can contact us to:

• Review their child's personal information
• Request deletion of their child's information
• Refuse further collection of their child's information

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country.

When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy rights and give you the same level of protection as within Canada.

9. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Provide customer support

Specific retention periods:

• Account Information: Retained while your account is active and for 3 years after account closure
• Transaction Records: Retained for 7 years for tax and accounting purposes
• Marketing Communications: Retained until you unsubscribe or request deletion
• Website Analytics: Aggregated data retained for 2 years

10. Third-Party Links and Services

Our website may contain links to third-party websites, including:

• Social media platforms
• Payment processors
• Shipping partners
• Customer review platforms

This Privacy Policy does not apply to third-party websites or services. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.

When we make changes, we will:

• Update the "Last updated" date at the top of this policy
• Notify users of significant changes via email or website notification
• Post the updated policy on our website

Your continued use of our website after any changes constitutes your acceptance of the updated Privacy Policy.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your privacy-related inquiries within 30 days of receipt.

13. Governing Law

This Privacy Policy is governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes arising from this Privacy Policy will be subject to the exclusive jurisdiction of the courts of Ontario, Canada.