Terms of Service

1. Agreement to Terms

Welcome to Ziforquc. These Terms of Service ("Terms") govern your use of our website located at ziforquc.com ("Service") and any related services provided by Ziforquc ("we," "us," or "our").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service.

2. Description of Service

Ziforquc operates an e-commerce platform specializing in premium children's clothing designed for Canadian families. Our services include:

• Online retail sales of children's clothing and accessories
• Personal shopping and styling consultation services
• Size consultation and fitting guidance
• Seasonal collection updates and notifications
• Educational content about children's fashion and clothing care
• Customer support and after-sales service

3. User Accounts

3.1 Account Creation

To access certain features of our Service, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and update your account information to keep it accurate and current
• Keep your password secure and confidential
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

3.2 Account Responsibilities

You are responsible for:

• All content posted to your account
• All purchases made through your account
• Maintaining the confidentiality of your account credentials
• All activities that occur under your account

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time for violations of these Terms or for any other reason at our sole discretion.

4. Product Information and Availability

4.1 Product Descriptions

We strive to provide accurate product descriptions, images, and pricing. However:

• Colors may appear differently due to monitor settings
• Product dimensions and measurements are approximate
• We reserve the right to correct any errors in product information
• Product specifications may change without notice

4.2 Availability

All products are subject to availability. We reserve the right to:

• Limit quantities available for purchase
• Discontinue any product at any time
• Cancel orders if products become unavailable
• Substitute similar products when appropriate

4.3 Pricing

All prices are listed in Canadian dollars (CAD) and include applicable taxes unless otherwise specified. We reserve the right to change prices at any time without notice.

5. Orders and Payments

5.1 Order Process

When you place an order:

• You make an offer to purchase the products in your cart
• We will send you an order confirmation email
• Your order is accepted when we ship the products
• We reserve the right to cancel any order before shipment

5.2 Payment Terms

Payment is due at the time of order placement. We accept:

• Major credit cards (Visa, Mastercard, American Express)
• Debit cards
• PayPal
• Other payment methods as advertised on our website

5.3 Payment Processing

By providing payment information, you:

• Authorize us to charge the specified amount
• Represent that you have the right to use the payment method
• Agree to pay all charges incurred
• Understand that payment processing may take several business days

6. Shipping and Delivery

6.1 Shipping Areas

We currently ship to addresses within Canada. International shipping may be available upon request.

6.2 Delivery Times

Estimated delivery times are provided at checkout and begin from the date of shipment. Delivery times may vary due to:

• Shipping carrier delays
• Weather conditions
• Remote delivery locations
• High-volume periods

6.3 Risk of Loss

Risk of loss and title for products pass to you upon delivery to the shipping carrier.

7. Returns and Exchanges

7.1 Return Policy

We want you to be satisfied with your purchase. You may return products within 30 days of delivery if:

• Products are in original condition with tags attached
• Products have not been worn, washed, or damaged
• You include the original packaging and receipt
• The return is for a valid reason (size, fit, defect)

7.2 Exchange Process

To initiate a return or exchange:

• Contact our customer service team
• Provide your order number and reason for return
• Follow the provided return instructions
• Use the prepaid return label when provided

7.3 Refunds

Refunds will be processed to the original payment method within 5-10 business days after we receive the returned items.

8. User Conduct and Prohibited Uses

8.1 Acceptable Use

You agree to use our Service only for lawful purposes and in accordance with these Terms.

8.2 Prohibited Activities

You may not:

• Use the Service for any illegal or unauthorized purpose
• Violate any international, federal, provincial, or local laws
• Transmit any worms, viruses, or destructive code
• Collect or harvest any personally identifiable information
• Use the Service to spam, phish, or distribute malware
• Impersonate another person or entity
• Interfere with or disrupt the Service or servers
• Attempt to gain unauthorized access to any part of the Service

9. Intellectual Property Rights

9.1 Our Content

The Service and its original content, features, and functionality are owned by Ziforquc and are protected by:

• International copyright laws
• Trademark laws
• Patent laws
• Other intellectual property rights

9.2 Your Content

By posting content to our Service, you grant us a non-exclusive, worldwide, royalty-free license to use, modify, and display such content in connection with our Service.

9.3 Trademark Information

Ziforquc and related marks are trademarks of our company. You may not use our trademarks without our prior written consent.

10. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our Service.

By using our Service, you agree to the collection and use of information in accordance with our Privacy Policy.

Key privacy commitments:

• We do not sell your personal information
• We implement security measures to protect your data
• You can control your privacy settings
• We comply with applicable privacy laws

11. Disclaimers and Limitation of Liability

11.1 Service Disclaimer

Our Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied, including but not limited to:

• Implied warranties of merchantability
• Fitness for a particular purpose
• Non-infringement
• Uninterrupted or error-free operation

11.2 Limitation of Liability

In no event shall Ziforquc be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation:

• Loss of profits
• Loss of data
• Loss of use
• Cost of procurement of substitute goods or services

11.3 Maximum Liability

Our total liability to you for all damages shall not exceed the amount paid by you for the specific product or service that gave rise to the claim.

12. Indemnification

You agree to defend, indemnify, and hold harmless Ziforquc and its affiliates, officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from:

• Your use of and access to the Service
• Your violation of any term of these Terms
• Your violation of any third-party right
• Any claim that your use caused damage to a third party

13. Termination

13.1 Termination by You

You may terminate your account at any time by contacting our customer service team or using the account settings on our website.

13.2 Termination by Us

We may terminate or suspend your access immediately, without prior notice, for any reason whatsoever, including without limitation if you breach the Terms.

13.3 Effect of Termination

Upon termination:

• Your right to use the Service will cease immediately
• We may delete your account and data
• Outstanding orders may be canceled
• Refunds will be processed according to our return policy

14. Governing Law and Dispute Resolution

14.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein.

14.2 Jurisdiction

Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in Toronto, Ontario, Canada.

14.3 Dispute Resolution

We encourage you to contact us first to resolve any disputes. If we cannot resolve a dispute informally, any disputes will be resolved through binding arbitration in accordance with the Arbitration Act of Ontario.

15. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will:

• Provide at least 30 days notice prior to any new terms taking effect
• Post the updated Terms on our website
• Notify users via email when possible
• Update the "Last updated" date

Your continued use of the Service after any changes constitutes acceptance of the new Terms.

16. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

17. Waiver

The failure of Ziforquc to enforce any right or provision of these Terms will not be considered a waiver of those rights.

18. Contact Information

If you have any questions about these Terms of Service, please contact us: